Privacy Policy

This Privacy Policy explains what personal information Dyaspora Maket collects, why we collect it, how we use and share it, and the rights you have over your data.

Information you provide

• Account information: name, email address, password, profile photo, country, language.
• Vendor information: business name, description, location, banking details for payouts (handled by our payment processor).
• Listings: product descriptions, images, prices, categories.
• Communications: messages exchanged with vendors, customer support inquiries.
• Payment information: handled by our PCI-compliant payment processor; we do not store full card numbers on our servers.

Information collected automatically

• Device and log data: IP address, browser type, operating system, referrer.
• Usage data: pages viewed, features used, search queries, click events.
• Cookies and similar technologies (see our Cookie Policy).

• To create and operate your account and provide marketplace services.
• To process payments, subscriptions and payouts.
• To enable messaging between buyers and vendors.
• To send transactional emails (orders, account, security).
• With your consent, to send marketing emails and product updates.
• To analyse usage, prevent fraud, and improve the Platform.
• To comply with legal obligations.

• Vendors and buyers: When you make a purchase or contact a vendor, the parties exchange the information needed to complete the transaction (name, shipping address, order details).
• Service providers: Payment processors, email providers, analytics, cloud hosting and customer-support tools, under contractual confidentiality.
• Legal: When required by law, subpoena, or to protect rights, safety and property.
• Business transfers: In connection with a merger, acquisition or sale of assets.

We do not sell your personal information for advertising.

We use cookies for authentication, preferences and analytics. You can manage your preferences in your browser. See our Cookie Policy for details.

We retain personal data for as long as your account is active and as needed to provide the service, comply with legal obligations, resolve disputes and enforce agreements. You may request deletion at any time (see Section 7).

We use industry-standard administrative, technical and physical safeguards including encryption in transit, hashed passwords, role-based access control, and isolated production environments. No system is 100% secure, but we work continuously to protect your data.

For users in the European Economic Area, UK and Switzerland (GDPR)

You have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion ("right to be forgotten");
• Restrict or object to processing;
• Data portability — receive your data in a machine-readable format;
• Withdraw consent at any time, where processing is based on consent;
• Lodge a complaint with your local data-protection authority.

Our legal bases for processing are: performance of a contract (operating your account), legitimate interests (fraud prevention, product improvement), consent (marketing, non-essential cookies), and legal obligation.

For California residents (CCPA / CPRA)

You have the right to:

• Know what categories of personal information we collect, use and share;
• Request deletion of your personal information;
• Correct inaccurate personal information;
• Opt out of the "sale" or "sharing" of personal information — Dyaspora Maket does not sell personal information;
• Limit the use of sensitive personal information;
• Be free from discrimination for exercising these rights.

To exercise any of these rights, email privacy@diasporamarket.com. We will respond within the timelines required by applicable law.

Dyaspora Maket operates globally and may transfer personal data to countries outside your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

The Platform is not directed to children under 16 (or the equivalent local minimum age). We do not knowingly collect data from children. If you believe a minor has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy. We will notify you of material changes by email or in-app notice.

Privacy questions or requests: privacy@diasporamarket.com.